CAN
CAN YOU
CAN YOU READ IT NAMES E-MAILS PHONE NUMBERS PASSWORDS HACKERS GOT THEIR HANDS ON ALL OF IT
LAST MONTH IN A WORDS WITH
FRIENDS DATA BREACH. I DON'T
KNOW IF ANY OF THOSE GET DOUBLE
POINTS OR NOT BUT YOU KNOW WHAT
IT AFFECTED AS MANY AS 280
MILLION PEOPLE WHO PLAY OR EVEN
USED TO PLAY THE WORDS WITH
FRIENDS GAME THE COMPANY SAYS
YOU SHOULD BE CHANGING YOUR
PASSWORD. YOU SHOULD ALSO
FREEZE YOUR CREDIT. THAT WILL
BLOCK ANYONE FROM OPENING UP
ANY NEW ACCOUNTS IN YOUR NAME.
YOU CAN UNFREEZE THAT CREDIT
WHEN YOU WANT TO GET A LOAN OR
APPLY FOR ANOTHER CREDIT CARD.
MOST OF THE TIME THIS WORKS AND
YOU'RE PROTECTED BUT LIKE
ANYTHING THERE'S STILL THAT
SLIM CHANCE THIEVES FIND A
WORKAROUND. IT HAPPENED TO A
WOMAN WHO THOUGHT SHE DID
EVERYTHING RIGHT. IT'S THE
NIGHTMARE CAPITAL ONE WHICH WAS
MENACHEM WE ALL FEAR CHASE BANK
OF AMERICA IDENTITY THEFT IN
FOR MARNIE RIB NICK IT'S ALL
TOO REAL. I DON'T WANT ANYBODY
TO HAVE TO GO THROUGH THE
AGGRAVATION THAT I WENT
THROUGH. THIS CASE IS KIND OF
PROOF THAT YOU CAN DO
EVERYTHING RIGHT. YEAH AND
STILL GET SCAMMED. YEAH IT ALL
STARTED TWO YEARS AGO WHEN
MARNIE GOT WORD? THIS IS THE
E-MAIL THAT I GOT FROM THEM
THAT MORE THAN 20 NEW CHARGE
ACCOUNTS HAD BEEN OPENED IN HER
NAME AND NONE OF THEM WERE
MINE. TURNS OUT MARNIE WAS ONE
OF THE VICTIMS WHEN HACKERS
BROKE INTO EQUIFAX AND STOLE
FINANCIAL INFORMATION OF
MILLIONS OF PEOPLE. COMPUTER
FORENSICS EXPERT MARK LANDMAN
SAYS MUCH OF IT IS STILL FOR
SALE. YOUR DATE OF BIRTH YOUR
SOCIAL SECURITY NUMBER ON
WHAT'S KNOWN AS THE DARK WEB A
SECRET SIDE OF THE INTERNET I
KNOW PRETTY MUCH EVERYTHING
FINANCIAL ABOUT YOU. FOR YEARS
WE'VE HEARD EXPERTS SAY TO
PROTECT YOURSELF DUE TO THINGS
SET UP A FREEZE WITH THE CREDIT
BUREAUS TO BLOCK NEW ACCOUNTS
AND SET UP MONITORING TO ALERT
YOU ABOUT ANYTHING NEW AND
SUSPICIOUS I PUT PHRASES I HAVE
THREE CREDIT BUREAUS MARNIE
SAYS THAT'S EXACTLY WHAT SHE
DID? BUT JUST LONG IT'S MY NAME
WITH MY SOCIAL SECURITY NUMBER
AND IT'S A FORGED SIGNATURE.
THIS IS A COPY OF THE
COUNTERFEIT SOCIAL SECURITY
CARD IN MARNIE'S NAME THE
SCAMMERS USE TO TRICK ONE OF
THE CREDIT BUREAUS INTO LIFTING
HER FREEZE. OPENING THE DOOR TO
NEW FRAUDULENT ACCOUNTS AND SO
THEY TRICK THE CREDIT BUREAU.
YES I WAS STUNNED. I WAS THE
BIGGEST NOT IN MY STOMACH
BECAUSE I THOUGHT I DID
EVERYTHING RIGHT. BUT THAT'S
NOT ONLY TO PROTECT HERSELF.
MARNIE ALSO PAID TO HAVE THE
POPULAR SERVICE LIFELOCK
MONITOR HER CREDIT. BUT JUST
LISTEN THANK YOU FOR CALLING. I
THOUGHT. YOU'RE ABOUT TO HEAR A
SCAMMER PRETENDING TO BE MARNIE
CALLING LIFELOCK TRYING TO GET
MY COUNT 0 OVER THE PHONE AND
SOMEBODY PRETENDING TO BE ME.
EVEN THE SCAMMER DIDN'T KNOW
MARNIE'S SPECIAL PASSWORD. CAN
YOU VERIFY YOUR VERBAL PASSCODE
FOR ME USING THAT STOLEN
INFORMATION FROM EQUIFAX THE
SCAMMER WAS ABLE TO ANSWER
SECURITY QUESTIONS AND CHANGE
THE PASSWORD. NOW THAT DID GIVE
ME ACCESS HERE ACCOUNT UPDATE
AT VERBAL PASSWORD. AND IF
YOU'RE THINKING IT CAN'T GET
WORSE THE SCAMMERS ARE ABOUT TO
USE THAT NEW PASSWORD TO CANCEL
HER ENTIRE LIFELOCK ACCOUNT ON
A CANCEL MEMBERSHIP AND TO KEEP
MARNIE FROM GETTING AN E-MAIL
NOTICE. THEY CHANGE HER EMAIL
ADDRESS TO YOU UPDATE MY E-MAIL
ADDRESS. OF COURSE SHE UPDATED
MY EMAIL ADDRESS TO A
FRAUDULENT EMAIL ADDRESS SO I
WOULDN'T GET NOTIFIED THIS WAS
UNIQUE AND THIS WAS PRETTY
EXTREME. OFFICER JENNA
ABRAMOVITCH OF THE NEW HOPE
POLICE HELPED MARNIE GET THE
PHONE TAPES. WE HAVE LISTENED
TO THEM WITH MARNIE AND THEY
WERE OBVIOUSLY NOT HER. AND IT
WAS KIND OF A SHOCK. NEW HOPE
INVESTIGATED AS MUCH AS A LOCAL
DEPARTMENT COULD. RECORDS SHOW
THAT EVEN REFERRED AN ADDRESS
THE SCAMMERS USED TO POLICE IN
CHICAGO. BUT AS IT STANDS NOW
IT DOESN'T LOOK LIKE THERE'LL
BE ANY ARRESTS. SO WE RELY ON
OUR PARTNERS WE RELY ON PRETTY
UNBELIEVABLE THEY'RE THE VICTIM
HERE. SAYS SHE SPENT NEARLY 60
HOURS ON THE PHONE CANCELING
PHONY ACCOUNTS. SHE HASN'T HAD
TO PAY FOR THE FALSE CHARGES
BUT SHE MIGHT NOT BE IN THE
CLEAR COMPUTER FORENSIC EXPERT
FOUND THIEVES