Thanksgiving and Black Friday have Thanksgiving and
Thanksgiving%-ú>>>4@ THANKSGIVI.
COME
COME AND
COME AND GONE, AND BLACK FRIDAY@ AND NOW, IT'S TIME TO
EXPERIENCE THE MADNESS OF CYBER
MONDAY TOMORROW.4@
MONDAY TOMORROW.4@ THERE ARE SOME THINGS TO BE
AWARE OF BEFORE YOU ADD ITEMS
TO YOUR CART.
A FRIEND OF 4@THE SHOW FROM THE
BETTER BUSINESS BUREAU HAS THE
10 THINGS YOU NEED TO KNOW.
THANKS FOR JOINING US. 4@
>> ABSOLUTELY, BIG DAY TOMORROW.
>> IT IS A BIG DAY.
IS THIS TRUE? 4@
I'M SURE IT IS, 4@BECAUSE YOU
GUYS REPORTED IT.
ONLINE PURCHASES RANKED AS THE @
SECOND RISKIEST SCAMS OF 2018? @
>> IT DID, BASED ON OUR DATA,4@
SO, TOMORROW WHILE IT IS A HUGE
DAY, MEANING THAT 56% OF US
WILL BE SHOPPING ONLINE
TOMORROW.
TOMORROW.
TOMORROW. YOU HAVE TO BE CAREFUL. 4@
YOU DON'T ALWAYS GET WHAT YOU
THINK YOU ARE 4@GOING TO GET WH
YOU ARE SHOPPING ONLINE.
>> I LIKE EXAMPLES.
YOU GUYS HAD AN EXAMPLE ALSO.
THERE WAS A WOMAN WHO BOUGHT A
SPORTS 4@THEMED GIFT FOR HER
HUSBAND, AND IT DIDN'T TURN OUT
TO BE WHAT SHE EXPECTED.
>> IT DIDN'T TURN OUT4@ TO BE
WHAT SHE EXPECTED.
THAT'S A GREAT RULE OF THUMB.
WHEN WE LOOK ONLINE, JUST
BECAUSE IT LOOKS A CERTAIN WAY,
IT DOESN'T NECESSARILY MEAN
THAT'S WHAT WERE GOING TO GET.
SO, JUST BECAUSE YOU THINK YOU
ARE GETTING WHAT IT IS, IT'S
NOT NECESSARILY GOING TO HAPPEN.
>> OKAY, SO YOU GUYS HAVE THE
10 THINGS THAT PEOPLE DO KNOW
BEFORE YOU ADD THAT ITEM TO
YOUR CART.
YOUR CART. THE FIRST ONE, 4@PROTECT YOUR
COMPUTER.
COMPUTER.
COMPUTER. >> SO, YOUR COMPUTER NEEDS TO
HAVE ADEQUATE FIREWALL
PROTECTIONS TO PROTECT YOU 4@FR
VIRUSES AND THINGS.
MAKE SURE THAT YOUR COMPUTER IS
PROTECTED BEFORE 4@YOU START TH
JOURNEY4@ OF DOING ANY ONLINE
SHOPPING.
SHOPPING.
SHOPPING. >> OKAY, THE SECOND, 4@CHECK SI
SECURITY SETTINGS BEFORE GIVING
CREDIT 4@CARD INFO.
YOU'RE RIGHT, THIS IS A BIG
THING.
THING.
THING. WE
THING. WE WANT YOU TO PAY WITH WITH A @
CREDIT CARD BECAUSE IT WILL
HELP PROTECT YOU.
YOU NEED TO MAKE SURE BEFORE
YOU HIT SEND, THAT YOU 4@GET TH
HT TPS SIGN.4@4@ 4@
SORT OF TELLING YOU THAT IT IS
SECURED AND YOU GET THE LITTLE
LOCKS THEM BOTH TO KNOW THAT
YOUR INFOR4@MATION IS ENCRYPTED
BEFORE IT GOES OUT.
>> I'M NOT GOING TO MENTION 4@A
NAMES.
NAMES.
NAMES. BUT A MEMBER OF OUR WEEKEND
CREW, SHE JUST GOT A BOOT4@ FRO
CHINA.
CHINA.
CHINA. SHE ORDERED THEM NOVEMBER 15th,
AND SHE STILL HAS NOT RECEIVED
THEM. 4@
THEM. 4@
THEM. 4@ AND, SHE SAID SHE DIDN'T 4@LOOK
I'M SAYING SHE BECAUSE
BASICALL4@Y WE ARE AN ALL FEMAL
GROUP.
GROUP.
GROUP. SHE DIDN'T NOTICE THE HT TPS
AND SHE PAID WITH PAYPAL.
>> YOU GET BETTER PROTECTIONS
IF YOU ARE A CONSUMER AND USE
CREDIT CARDS.4@
CREDIT CARDS.4@ THAT IS THE WA4@Y TO 4@GO IF YO
ARE GOING TO SHOP ONLINE. 4@
IF YOU DON'T GET WHAT YOU PAID
FOR, YOU CAN CHALLENGE THOSE
CHARGES.
CHARGES.
CHARGES. THAT IS A BIG TIP.
ANOTHER BIG TIP IN THAT
SITUATION WOULD BE TO CHECK OUT
WHOEVER IT IS YOU ARE THINKING
ABOUT BUYING THE BOOTS 4@FROM
ONLINE.
ONLINE.
ONLINE. TOMORROW, IF YOU'RE DOING
ONLINE SHOPPING, AND YOU'RE
THINKING OF BUYING SOMETHING
FROM A RETAILER THAT YOU'VE
NEVER BOUGHT FROM BEFORE, YOU
ARE NOT FAMILIAR WITH, HERE'S A
NEVER BOUGHT FROM BEFORE, YOU ARE NOT FAMILIAR WITH, HERE'S A@
GREAT TIP.
GREAT TIP. OPEN ANOTHER WINDOW ON YOUR
COMPUTER, PUT THE NAME OF THE
COMPANY INTO TH4@E SEARCH BOX. @
IF YOU DO THAT, WHAT IS GOING
TO DO IS IT IS GOING TO TAKE
YOU TO A LINK AND IT WILL TELL
YOU EVERYTHING THAT BETTER
BUSI4@NESS EURO KNOWS ABOUT THE
RETAILER THAT YOU ARE THINKING
ABOUT BUYING THE ITEM FROM.
IT WILL TELL YOU WHETHER THEY
HAVE HAD COMPLAINTS.
WHAT THEIR LETTER GRADE IS.
WHAT ARE THE OR NOT CONSUMERS
HAVE POSTED REVIEWS ABOUT IT.
SO, YOU CAN USE 4@BBB'S FREE
INFORMATION TO CONFIRM WHAT IT
IS THAT YOU THINK THAT YOU ARE
BUYING.4@
BUYING.4@
BUYING.4@ IF YOU'RE A LITTLE BIT 4@UNSURE
ABOUT THE RETAILER YOU ARE
THINKING ABOUT ENGAGING IN A
TRANSACTION WITH.
TRANSACTION WITH. >> I LOVE THAT TIP.
JEANNIE, YOU SHOULD 4@USE THAT
TIP.
TIP.
TIP. >>
TIP. >> JUST ADD BBB AT THE END.
IT WILL TELL 4@YOU EVERYTHING
THAT ALL THE CONSUMERS HAVE
TOLD US ABOUT THAT WEBSITE.
>> THAT IS GREAT, OKAY.
PROTECT PERSONAL INFORMATION.4@
>> SO, THEY SHOULD DISCLOSE TO
YOU WHAT THEY ARE 4@GOING TO DO
WITH THIS.
WITH THIS. YOU SHOULD HAVE TO OPT IN FOR
THEM TO SEND FUTURE
COMMUNICATION.
COMMUNICATION. THEY SHOULD4@ TELL YOU WHAT THE
ARE GOING TO DO WITH YOUR 4@
PERSONAL INFORMATION.
PERSONAL INFORMATION. MOST OF THE TIME, WE JUST CLICK
ACCEPT, THAT YOU SHOULD ALSO
UNDERSTAND WHAT YOU ARE
AC4@CEPTING.
AC4@CEPTING. THOSE TERMS AND CONDITIONS WILL
BE FINE4@ WHAT THEY CAN DO WITH
THE INFORMATION YOU PROVIDE.
>> OKAY, BEWARE OF PHISHING.4@
>> THIS IS WHERE THIS TIME OF
THE YEAR, IF KELLY JACKSON GETS
AN EMAIL FROM SOMEBODY THAT
SAYS 4@YOU HAVE 4@A PACKAGE ON
WAY, LOOKS LIKE IT'S AN EMAIL
FROM UPS, BUT IF YOU CLICK ON
THAT LINK,4@ YOU COULD BE OPENI
YOURSELF UP FOR TROUBLE.
UNLESS YOU ACTUALLY ARE
EXPECTING A PACKAGE, YOU MIGHT
WANT TO HIT DELETE ON 4@THOSE
EMAILS SO YOU DON'T COMPROMISE
YOURSELF.
YOURSELF.
YOURSELF. >> 4@I NEVER, EVER, CLICK THOSE
LINKS.
LINKS.
LINKS. >>
LINKS. >> YOU ARE A SMART WOMAN NOT TO
DO THAT.4@
DO THAT.4@ YOU'RE WELL, THANK YOU.
YOU ALREADY ME4@NTIONED IT
BEFORE, BUT PAY WITH A CREDIT
CARD.
CARD.
CARD. >>
CARD. >> THAT'S YOU, BECAUSE YOU GET
BETTER PROTECTION. 4@
IF YOU DO WITH A DEBIT CARD,
YOU DON'T GET THOSE
PROTECTIONS.
PROTECTIONS. IF YOU DO WITH PAYPAL, LOOK TO
SEE WHAT KIND OF PROTECTIONS
YOU ARE GOING 4@TO GET.
YOUR CREDIT CARD IS GOING TO
GIVE YOU A LAYER OF PROTECTION
YOU WILL NOT GET OTHERWISE.
>> 4@WE ARE ALMOST OUT OF TIME,
BUT KEEP THE DOCUMENTATION OF
YOUR ORDER.
YOUR ORDER. >> SURE, KEEP THE 4@DOCUMENTATI
SO YOU KNOW WHERE TO REACH OUT
IF THERE IS A PROBLEM.
UNDERSTAND THE LAW REQUIRES4@
THAT THE SHIP THINGS OUT WITHIN
30 DAYS OF PAYMENT IF THEY4@
DON'T TELL YOU WHEN IT IS.
TIMING IS CRUCIAL, SO MAKE SURE
IT IS GOING TO GET THERE BY THE
HOLIDAYS.
HOLIDAYS.
HOLIDAYS. >> AND, KNOW YOUR RIGHTS.
>>4@ KNOW WHAT YOUR RIGHTS ARE
CHALLENGES, UNDERSTAND THAT
THEY HAVE TO SHIP WITHIN 4@30
DAYS.
DAYS.
DAYS. IF
DAYS. IF THEY CAN'T GET IT WITHIN 30
DAYS, MAKE SURE YOU UNDERSTAND
THAT BECAUSE OF THE HOLIDAYS.
MAKE SURE YOU UNDERSTAND THAT
EVERYTHING YOU ARE COMMITTED
TO, WHEN YOU ENGAGE IN THAT
TRANSACTION.
TRANSACTION. >> ON THE OTHER 4@THING, WHEN Y
LOOK ON THAT SITE, LOOK FOR THE
BBB SEAL.
BBB SEAL.
BBB SEAL. >> RIGHT, THAT SEAL WILL TELL
YOU THAT THEY HAVE BEEN VETTED.
THEY HAVE COMMITTED TO OUR 4@
STANDARDS, AND IT WILL ALSO 4@
TELL YOU THAT IF YOU HAVE A
PROBLEM, BUT THAT COMPANY HAS
PROMISED TO US, 4@THAT THEY WIL
MAKE A 4@GOOD FEST4@ EFFORT TO
RESOLVE THAT COMPLAINT.
THAT'S A SECURITY YOU GET AS 4@
CONSUMER IF YOU DEAL WITH A BBB
ACCREDITED BUSINESS.
ACCREDITED BUSINESS. >> MORE INFORMATION, YOU CAN GO
ON KSDK.COM.