I'm pretty sure I've been scammed by StockX. I've got to open this parcel to find out but
I'm pretty confident I've been scammed. I will do a full in-depth explanation of what has happened
and hopefully if it can get resolved, I don't know we'll see but first off I just want to open up the
parcel to confirm that what I think has happened has actually happened. So let's get it out shall
we, pretty much what has happened right is I've sent a shoe to stockX. I've sold a shoe on stockX.
They've taken a picture of a different shoe and sent a different shoe back to me. They've
messed up on their end somehow basically I sold a pair of shoes I sent them these shoes that I sold
surprisingly because you know I sold a pair of shoes so I sent them to them it arrived at stockx
and then a few days later they sent a picture of a completely different shoe saying I sent this shoe
which this is not the shoe that I sold and obviously it's not the shoe that I sent but
they're saying that this is what I sent and this is just not what I said I'll do a full
in-depth dive into what the actual specifics are but I'm just gonna look at this shoe real
quick to make sure they haven't sent me back the shoe that I actually sent them and yeah
what on earth like what has happened here
they've sent me this reebok like this is obviously not a shoe that I sent them I did
not send them this shoe I would never send them this shoe I would never own this shoe
like what what are we doing what are we doing stockX they've sent me
this shoe they're saying this is the shoe that I sent them bro this is completely ridiculous man
I'm gonna try and maintain my composure throughout this whole video and trying to not lose my mind
because inside I'm losing my mind um but I'm gonna try and be as calm as possible and just
explain to you guys the situation what happened what I'm gonna try and do to resolve it and I
don't know I guess ask you guys for some help if this has ever happened to anyone else but let's
just talk about the whole situation this is what happened pretty much so basically what's happened
I made a video a few weeks ago where I opened up all of the palace vans sneakers collabs right
I opened up every single colourway the white the black the salmon and then I also sold something
else but we'll talk about that later I got the palace vans white black and salmon colourway all
three pairs opened them up all in one video I had all three pairs in my hand right. Now I didn't get
any of them in my size I didn't get any of them to keep i got them to open up in the video and then I
could sell them back just to get my retail money back right I wasn't even trying to make money on
it I was trying to make the video show you guys the shoes and then you know just recoup my money
so it didn't cost me 200 and something pounds to make a video or some shoes that I didn't even want
for myself you know I mean so I made that video all good whatever and then I sold all three pairs
on stockx I wasn't trying to make any money like I say I pretty much broke even on all pairs of
shoes and I'm pretty sure on this one my pay-out wasn't even retail I'm pretty sure I paid like 75
pound for this shoe and then the pay-out was gonna be like 73. I was fine with losing two pounds to
make the video like that's fine but now because of everything that's happened I'm gonna lose
out on all of this money from the actual shoe so I sold all three shoes on stockx alongside
the t-shirt because when I sell something on stockx I have to take the items pretty
far away it's like 15 minutes away um there's like a half hour 40 minute round trip there and
back so I did all of the sales in one lot and then took them to the place right but you can
see here we got three of them are completed but one of them says cancelled verification failed.
Okay, Why? Why? so what happens when I sell on stockx is in England there's a ups drop-off
point right it's called uh yeah I think it is just called a drop-off point and it pretty much stores
where you can take it in and they get the ups collections because there aren't like ups stores
here like there are in the us like you can't go to a ups store and drop off your item you take it to
a drop-off point and then ups come and pick it up from there and it's usually a trusted store they
they get paid like a decent amount I'm pretty sure to be like a drop-off location so I have to go to
this garden centre that's where I drop my things off drop them all off all in individual packages
because you have to stockX is like that you have you can't combine the shipping or anything like
that I think the day after or a couple of days after everything arrived at stockx i got items
arrived for verification emails from stockx every single item all four arrived and then you also get
an email when it's been through verification and everything and then you get your pay-out right
so I got verification for the salmon pair I got verification for the black pair I got verification
for my t-shirt and then I didn't get verification for the white one that the cash out was coming so
so I was pretty confused because they all arrived at the same time they should all
go through verification at the same time because they were literally all sold at the same time they
probably will have like the order number after each other and then a couple of days later maybe
the day after I received this email and it says this is just this is oh my god okay
it says hello Adam thank you for selling on stockX the stockX is highlighted that's why
you searched in my emails thank you for selling on stockx our authentication team
received the item you sold but unfortunately it's not part of the verification process due to
incorrect model and great packaging or incorrect product being included additional notes from
authentication sold vans sent reebok I just didn't I sent, I would never own those shoes first off
like what are we talking about here. like I'm someone that prides myself in the shoes I wear to
be honest I don't want to sound like egotistical or whatever but I would never own these shoes
I would never own these and alongside that we got a UK seven but I'm not a uk seven so these are not
mine these I've never seen issues in my life I sent off every pair of vans and the t-shirt
I sent it all off I would never send something else that I hadn't sold you know.
Anyway it then says however we have reviewed your stockx account and see
that you have been a great customer blah blah blah waving all fees sending right back
they did they sent me this back which I was waiting to see if they would send me my vans
back and they'd accidentally taken a picture of the wrong thing because there is a picture which I
haven't shown you but here is a picture they sent me a picture of that I was like what is going on
that is not what I sent so I, I'm trying to figure out what has happened they're saying I sent that
but I didn't I sent the shoe that I sold the vans the palace vans the white ones obviously they're
the ones I sent I have a video of me holding them, unboxing them, unfortunately I don't have a video
of me boxing them up I I used to do that like when I used to sell back in the day but I've got like
30 something sales on stockx now like thousands and thousands of pounds of sales on stockx
and this has never happened to me before so I'm trying to figure out why this has happened like I
said at the start I did used to take pictures of everything in the box like before I sent it and
blah blah blah blah blah but nothing had gone wrong until now and now I've been completely
scammed because somewhere someone has switched the shoes I don't know whether someone at stockx has
taken the shoe thought oh they're my size I'll take them scam this bloke and then chucked in this
like literally like 10 pound pair of reeboks that they found they just switched them out
at stockx and I feel like that is probably what happened or they just messed up like order numbers
or something like that but they wouldn't sell these on stockx like no one is sending these
to stockx. So I'm pretty confident they cant of switched up all the numbers with what has happened
there because like I say no one is selling those on stockx and then another alternative that could
have happened is on the way to ups a ups guy who has seen stockx on the label thought oh
it's a nice pair of shoes, opened them up taken them and switched out but they wouldn't do that
because they just wouldn't even bother switching out the shoes and sending something else. A ups
guy would just take the parcel if they wanted to take a parcel they would just take parcel
and then another thing I can think of is the ups drop-off location is the garden centre and maybe
someone has switched out there but what I'm trying to say is like if someone on the way so either at
the ups drop-off or the garden centre at the at ups if any of those were gonna just take the shoe
they would just take the shoe they wouldn't put in a different shoe like that wouldn't happen
the only way this has happened in my opinion is stockx have switched out the shoe like someone
working there has done it and just taken the other shoe and I've ended up being told I sent
this shoe when I didn't I I don't know I feel like I'm talking in circles here but I'm just so
stressed because this has cost me like 80 pounds I mean in the grand scheme of things 80 pounds
is 80 pounds like there's bigger things to worry about than that but the fact that I'm pretty much
selling a shoe they've taken the shoe refunded me absolutely nothing and given me back this thing
that they said I sent I didn't send that it's just outrageous I pretty much just lost like 80 pound
straight out of my own pocket through no fault of my own so I'm pretty just stressed at what to do.
There's not really much you can do the only thing I can do here is click on contact us
and it opens up this FAQ support there's probably a massive like process you've got to go through
I'm probably gonna email them and try and get some kind of resolve that way
when it says contact us I clicked contact us right there and it brings you to an FAQ like no one no
one wants to do that someone I would like to talk to someone and find out what has happened like
here you even click contact us and like nothing happens it's just the FAQ page like I don't know
I'm gonna have to like dive into all this and try and contact them and try and get it resolved but
who really knows what's gonna happen man stockx has completely scammed me out of my money/out
of my shoe and yeah I just wanted to document it to you guys tell you guys to be careful
because this has made me like really cautious of when I'm selling shoes I buy and resell shoes
like all the time just in and out in and out this has made me really cautious of whether I want to
sell on stockx again because yes this only happened with an 80 pound shoe but I've sold shoes
over 500 pounds before what if this happened with one of those and I'm straight 500 pound out of
pocket like I don't know this has made me really just cautious of not even cautious because I don't
know it's just maybe like anxious to sell anything again I haven't sold anything since this happened
we'll see if it gets resolved I don't know man yeah let me know if you guys have ever had this
issue I really would be interested to know if any of you guys have like run into this kind of issue
I've heard horror stories like this before but I don't know it's never happened to me
or anyone I personally know so it's kind of just always been an out of reach myth for me
but now that it's personally happened to me and it's not even happened to someone I know it's
happened to me like god I guess it was kind of bound to happen eventually like with the amount
of things I sell on there it just sucks I'm sorry to bring like a down hearted kind of video to you
but I just wanted to share my thoughts on it and you know document everything that happened
and more importantly document opening that shoe and give all my evidence of stuff that I have
shipped the actual shoe and yeah man that's that's going to do it for the video. If you're still here
man thank you so much I really appreciate your support leave a like on the video before you go
and just let me know in the comments man give me some support give me some moral support oh
subscribe to the channel if you're new I've got a really good sneaker unboxing coming up so if
you want to check that out make sure you subscribe to the channel probably the dunk of the year in my
opinion it's the dunk of the year definitely the dunk high of the year that's for sure so and yeah
man that's gonna do it appreciate being as always thank you so much I'll see you in the next one.