Welcome, guys, to the World of Warships NA office in the beautiful Austin, Texas.
My name is Sasha Nikolaev and I'm glad to give you a sneak peek
into behind the scenes of regional publishing operations.
Now, follow me and I will tell you what our team does for you as our players.
World of Warships doesn't exist in vacuum.
Our team here is to support North American players with customer service,
with community management, with social media management, and marketing.
But enough of me talking, let's go meet the team.
Hello my name is Stan Erica Hazlip the Third
or you could just call me Pigeon_of_War,
as many of you have seen me in the game.
My job is I'm the Regional Associate Producer for World of Warships
and what I am constantly doing is taking some of your features and pain points
and adding them as new features into the game
or working on fixing those pain points for you.
It is the absolute goal of everyone
within the North American region and across the world
to make sure you have the best experience in World of Warships possible,
so that we may be the leading product in naval combat.
One thing I wanted to say
is that sometimes we do have some issues that we run into with the game,
but I want to personally thank all of the players that play any one of our modes
whether it's clan wars, PvE, PvP
or just some ranked battles, and consistently add to our game.
I want to say thank you also to everyone
that has taken the time to give the feedback
to make our game probably the leading naval action game on the market.
Howdy! My name is Tony but you may know me better as RadarX.
I'm a Senior Community Manager here
at the North American World of Warships office.
My main responsibility here is to make sure
we engage as many players as possible every single day.
One of the most important things that we have learned over the years
is that you guys are everywhere.
We get feedback from our forums, from Reddit, from Instagram,
and we are always looking for interesting thoughts, and assets, and great memes.
Frequently people ask me
what does an average day look like for a community manager.
And that's really challenging to describe, because every day feels different.
There's always some exciting thought that you guys have,
that you want to see added to the game.
Or there's something we need to communicate in terms of a new feature or a new ship
and something else you may want to see.
For us, communicating with players
is a very exciting component of what we do every day.
So, for the most part we really just enjoy
all the day-to-day interaction and everything you guys provide for us.
Hello, I'm Kami your World of Warships
NA product specialist.
Some of you may know me through the community.
I've been involved since closed beta so my job mainly is to play the game.
And I know that may sound funny to you that I just play the game
but it's more inclusive that I learned bugs,
you know, bugs that are reported by the community
reported by Reddit.
I do a good job of trying to make sure that the game runs smoothly for you guys.
So an example of an issue that, you know, previously has happened
is the Royal Navy containers in the Hall of Fame.
We kind of had an issue where Royal Navy Hall of Fame players
that reached Amongst the Heroes achievements
were not actually given because they weren't in the game yet.
When it came time for 0.7 10, I was the one that actually issued those out
and we do a job that wants to make sure
that our players are happy and that they want to continue playing the game
and learning the new things that we bring to the game.
Hi, this is Marvin. I'm also known as Gneisenau301.
I'm the community coordinator here for the world of warships team here in NA.
and what I do on a regular basis is I'm a forum moderator
and I also manage the super test program here in NA as well.
Some of the jobs that I do on a regular basis are moderate the forums,
engage with our player community in terms of gameplay,
recommendations in the Premium shop
just the gameplay recommendations
and I tell bad dad jokes every now and then.
I want to send a special thanks out to our super test community.
I would just want to thank you, guys, for all the hard work
that you've done in terms of testing our ships and all the content
before it goes live on our server.
And just want to tell you guys: really great job!
Really happy to be your community coordinator here for World of Warships.
Hi, my name is Femenenly
and I'm one of the Community Coordinators here at Wargaming North America.
My job includes taking care of our North American CCs
and also running the streaming program
that you see us livestream here on Twitch, YouTube, and Facebook.
As part of the CC program, I get to interact with different players
and help translate information
from the developers over in the development headquarters
to our players and help ensure that our CCs know
what information they want to give to their players,
and so that the players can get all the information they need.
The other part of my job is the streaming program,
where I help communicate information
once again down to our players.
We do this through our interactive live streams on various medias.
This includes talking about a brand new patch update,
such as in our patch update streams.
Talking about various sips and how we play them in our Sea Trials.
As well as more interactive streams, such as our Division Day streams
where we get to play with players such as ourselves in the community.
And we invite you to play in our divisions.
It's great load of fun and we have a lot of fun interacting with the community,
talking questions, answering them,
and just generally having some fun at shooting the ship.
Hi, I'm Tragicloss.
I'm the streaming technician here at
Wargaming North America.
I work on the streaming program with Femenenly.
Actually, me and Femenenly, we work really closely
with each other on creating different content for the streams,
whether it's her bringing me on to do Division Day while she's out
or whether it's discussing how we're going to organize each one of our streams.
We tend to work really closely with each other
whether it's on organizing events
or whether it's actually setting up a stream.
We tend to talk with each other,
make sure our ideas make sense.
We also make sure that we're not giving away too many Kitakamis.
Hi, I'm the URL guy. I do content stuff for North America World of Warships.
The greatest thing about doing content is that it's a really vague word,
so my reach kind of covers a whole bunch of different things.
There are of course the URLs,
and then there's a lot of the kind of more experimental stuff
we do on World of Warships North America,
such as our Ship Posting, our ARGs and then in Naval Nonsense.
And I get to have kind of my hands working all those different angles,
and you'll see my influence everywhere from goofy emails
to weird historical articles to various incantations of
dark memetic energy. It's fun stuff.
So, where we're going next from there?
I have no idea, I'm mostly making this up as I go. Help me!
Hi, my name is Ted Arrindell.
I'm lucky enough to be the Social Media Manager here
for World of Warships in Austin.
I'm not just that. I've also been playing for about five years.
And that's three years in World of Warships
and in few more years in other products.
Each and every day I get to talk to you, guys, through Twitter and through Facebook.
I'm normally the one who responds,
so if you ever see comments and responses, especially on Twitter, that's mainly me.
Or even a larger team working on it
over in the EU, Asia, and all the other region of the world.
We do contests, we are really able to talk to you guys.
And if you have comments or questions,
please engage with us, it's one of the great things about Twitter.
We love seeing your gifs, your comments, your memes,
and everything along those lines.
As a player, I think I bring a little bit of a different expectation here,
because I remember playing Alpha for the first time.
I remember walking through Beta of Warships,
and then being able to start working here,
it's kind of gave me a tighter connection,
because I've been where you guys are as players.
But again my name is Ted Arrindell, better known as BTed 72.
If you see me on Twitter, I play the game often.
If you see me feel free to offer a div, a division request,
and I'll be right there. If I'm busy I'll let you guys know.
But other than that it's really a privilege to be here
and have the opportunity to work with you guys,
work with the devs, and work with the World of Warships team as a whole.
Hello guys, I'm See_You. I work with the community in Latin America.
And I'm all the time making sure that the community is included.
Players in Latin America have an idea
we don't care about them but that's not true.
Every event we're organizing, I'm always taking care of them,
working on communications on forums,
on the Discord channel, social media, on streams.
Also I'm working on Instagram, trying to get the most fun and exciting news.
So, if you have any questions, any comments,
please feel free to comment on Instagram
or to message me on the forums in Portuguese, Spanish or English.
and I'll be happy to answer you. Bye!
Thanks, guys! I hope you enjoyed this video!
Now, you know where to find us and where to let us know
about what you think about the game.
So, please like and comment this video
and ACTION STATIONS!