Welcome TechnologyAdvice viewers to this week’s product spotlight.
Today I’m joined by CEO Steve Blakeman, and CTO Joe Murphy from Checkpoint EHR, and
electronic health records software provider.
Steve, we'll start with the first question.
Describe Checkpoint EHR in one sentence.
Checkpoint is a very user friendly cloud based electronic health record that is both a practice
management system and a billing system for mental health providers.
Great, can you both talk about what differentiates your product from your competitors?
We’ve come up with six different characteristics that we believe that separates us from our
competition.
The first is that we provide very personal customer support.
We take that very seriously.
We’ve gotten a lot of feedback from our providers saying that they appreciate that
fact that when they call us a human being answers the phone.
When they email us we get back to them in 24 hours if not the same day.
Related to our software, we often get feedback that it is extremely user friendly, it’s
intuitive, it’s easy to learn, and it’s easy to figure out.
The most common feedback after doing a demo, is “steve that’s the easiest system I’ve
ever seen.”
The Design of checkpoint system is heavily influenced by a licensed clinician.
As well as it’s a cross platform, it can be used on phone, tablet, any type of mac
or PC, what ever browser of choice, and it’s also a hands free billing system.
Finally, at the company, we have recently begun to target and address the unique the
unique needs of faith based providers.
Greet, Joe this next question is for you.
Can you talk about who your ideal customers are?
The size doesn’t matter, we have the small solo practitioners to the hundreds of staff
type agencies.
We help the most with practices who are having problems with their billing issues.
They continue to have higher volumes of denials, or just can’t get things through efficiently.
They may have client or staff information data scattered among spreadsheets or paper,
or they have some other type of system that they just can’t seem to bring back to get
an overall picture of things.
It also would be cloud based needs for a highly mobile staff who are often in the field working
with clients.
They may need reporting that is very flexible and easy to use.
Allowing them to put in dynamic information and being able to filter and select information
out of it.
Hands free billing is also key in our system.
This next question is for Steve, what does pricing look like for Checkpoint EHR?
We base our pricing on the revenue of our providers.
Regardless of how many users they have, that doesn't matter, and doesn’t come into play
with our pricing.
We start at $100 and it goes up from there.
Let’s talk limitations.
What is a limitation for Checkpoint EHR?
The most popular thing that is requested right now is E-prescribing.
The electronic prescriptions for physicians and other medical needs.
That we should have in place in the next couple of months.
Great, What are some best practices for implementing your product?
Actually getting signed up and ramped up is a fairly simple process.
There are a few things that we request early on that the provider does.
One is to get all their client and staff data on an excel spreadsheet and send that to us.
We are able to import that, making it a lot easier to get started as opposed to having
manually enter a hundred or so clients.
The other item that we focus on is to assign someone to be the go to person, the expert
of the software at the provider.
Thirdly, we help them establish the privileging levels each one of their staff.
That determines what the staff can see and do, edit, add, and delete once they log in.
Steve and Joe, Thank you for joining us today.
If you would like to find out more about Checkpoint EHR check our website, Technologyadvice.com
where we can help you find the best technology for your business's needs.
Thanks for watching