Hi, I'm Pete the Courier Driver. And this video is about how to find them difficult addresses.
And you will get them and they will drive you mad.
Before we go on, a few videos on the channel now if you like them,
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So what are you going to do? Sometimes you're going to be sent to RDCs,
Regional Distribution Centers, like this gentleman behind us,
B&Q. It's massive, you can't miss it. The sat-nav will take you straight in you go
roundabout goods and job done. Aggravation other than that, it's something different.
It's not always that straightforward, though. Sometimes you'll come to an RDC like this, but
it won't say B&Q on it. Or it might say B&Q, but on your paperwork, it will say delivered to Gibbs
& Dandy and you go in and they go, yeah, we are Gibbs & Dandy we forgot to change the sign over.
Sometimes it will say nothing at all. So what are you going to do to get around these things? So
first of all, get yourself a decent sat-nav, get yourself the phone ones that I find work the best,
they're free, Wave or Google Maps. They're interchangeable, really. I flick between the two.
And if you're going to do the multi-drop, you also going to want a multi-drop app
that fits in which Waze is very good. It actually goes with the two of them because
the sat-nav is going to be your first protocol.
I always go to the postcode first. Go to the postcode because sometimes you might put in
the address, say, for example, you might be delivering to Clive's Carpets.
You go to Clive's Carpets in Wilstone and you realize there's actually two Clive's Carpets in
Wilstone, one where you are and one 2 miles away, but the one 2 miles away because it's in Wilstone,
it's going to take you three quarters on everything. Why do I so go to the postcode?
First thing that will get you to the rough area. Now,
there's a caveat on that. That's not always the winner, but that will give you the rough area.
If you can't find it, then I'll go down the street name
and they go, well, it's on Wilstone Street. When I'm not on Wilstone Street, I'm on a high street.
Oh, hang on Wilson Street. It's down here, down the left,
down the left. Take you down to Wilson Street. See if you can find it that way.
Still not always a guarantee. Sometimes I"ll say with a postcode can be a problem.
I had one the other day on the notes it said and it actually told me where to go.
I had to download it, but it was taking it to the postcode. And with a postcode
you could see the place. It was over there, but it was the other side of the fence.
But to get the other side of the fence, this was Uni Park in Oxford, you had to go back up
to the road, onto the dual carriageway along the dual carriageway down the roundabout,
round the Snaky road into Uni Park. Along the Uni Park, up to the gate. Speak to the
guy who then sent you around the industrial estate. It's back of the industrial estate.
This is where the postcode is not going to help you. This is where the street address
may not help you. You can Google it, you can Google Maps it. If you've got Google Maps,
you can do the satellite view. You can see it on the satellite view. That still may not help you.
What do you do then? Well, the first thing you're going to do, have a look on the paperwork. See if
there's a telephone number on the paperwork. And if there is what you do, you ring the customer.
"Hello, sir. I wonder if you can help me. I've got a delivery to you. It's
like ten pallets. We're out in the back. Whereabouts are you?" And he'll go,
"Where are you? What do you need to do? Drive down the road, see the calf, past the calf,
left at the garden center. We're down here on the right."
"Thank you very much." Sometimes, if it's particularly tricky, say, "Would you mind
staying on the line? I'm on the hands-free. Talk me in. I will tell you what I can see."
Sometimes it's tricky kind of thing. If that doesn't work, ask local people. Go, "Mate, I'm
trying to find this place. Any idea where it is?" Particularly if the names change recently,
they'll go, "Oh, yeah, that used to be Barry's. Yeah, that's over there, mate."
Are you looking to go, "Oh, nice of them to put a sign up." That kind of thing.
Local people can be your friend, but you've got to be discerning with the local people. Talk to them.
Sometimes they'll go, "Yeah, yeah, mate, I think, "if they say, I think, be wary."I
think it's down around about and turn left. You think, think doesn't butter past it, my friend.
I need you to know. Other things, for example, a lot of the time, if you're doing the multi-job
if you're going to like addresses, courts. Courts are flats. Sometimes you'll get there
and it will be like, flat two, flat four, flat six, you're delivering to flat eight, flat two,
flat four, flat six, flat 20, flat 22. Where's flat eight? You've got to use your common sense.
You've got to look around. Look around. Oh, there's an alleyway down here. Down the alleyway.
You go down the alley, you realize behind their cluster homes, the rest of it is behind.
If you can catch a postman Royal mouth, if you catch a postman, you've had an absolute winner
because that man knows that area. If it's a regular drop, like the back of his hand.
And he'll also know if the names changed. He'll know if anything is moved on.
You try to get as much information as you possibly can. You ask the local people, that kind of thing.
The other thing you can do if the sat-nav takes you to the wrong place, change the sat-nav.
So say, for example, I had this the other day, I'm
on Google maps at the moment. I'm using Google maps, my current weapon of choice.
And I'm trying to get to the Lakeside Business Industrial Park, which is over
in Heathrow Way. And it kept taking me to the aggregates. There's this great big concrete
aggregate. And I said to the guy, where is it? And he told me where it was. When people
started to tell you where it was, you've got to pay attention. I wasn't paying attention.
So what I did is I flipped from Google to Waze. When I flipped from Google to Waze,
Waze took me straight there. I went there.
When I got there, I realized I should have known better because I've been there before.
And this is the other thing that you can consider, which is it will get easier. Things that you don't
know when you start. How do I find this? I'll never find this, will get easier.
If you want a multi-drop, they might give you a regular run and you go that's Barron and Co. Oh,
it took me forever to find that the first time I was trying to find it
now I know where it is. It's down that alleyway, turn the left Barron and Co.
You know, the courts become flats, you know, the muses and stuff like that, it could be
round the back. You know, to go to distribution centers. Don't pull into the staff car park.
Straight round the back, left, left, left again. There you go. There's a gate.
It gets easier. Experience will be the winner. At the end of the day
you can only do what you can do and you can try your hardest to find it. You ring in.
You speak to the customer, you speak to them. If you can't find it at the end of the day,
it's going to have to go back. Someone else will take it. It's not life or death.
Chances are that delivery is not life or death.
But those are a few tips that I hope do help on trying to find addresses.
Hope you liked the video. If you do like you can please like, subscribe, hit the bell,
that'd be great. And also there's a load of other videos over on my channel, also over on YouTube,
which is Pete the Courier Driver type that one in. I hope it all helps.
We're here to help. We're here to help you take care and take money.